Keep context together.
Connected channels should lead to a shared conversation history and customer context.
About AvenRelay
Built for the people
behind the conversation.
We’re building a workspace where AI assistance and human support belong in the same conversation.
Explore how AvenRelay works →The idea
One place to understand.
One place to respond.
Customer communication is a team responsibility. The information behind a good answer should be available to the people giving it.
AvenRelay brings connected conversations, business knowledge and support controls into one workspace. AI can help with routine questions. A person can step in when a conversation needs judgment or a more individual response.
Our product philosophy
Helpful automation.
Human responsibility.
We design around the working details that make support understandable, from the source of an answer to the next owner of a conversation.
Make AI configurable.
Business knowledge, guidance and handover rules give teams a way to shape how AI participates.
Make the next step visible.
Ownership, conversation states and routing help a team see who should respond next.
The founder
Hasnain Amjad
Building AvenRelay around a simpler way for businesses to manage customer communication, with AI assistance and human control.
hasnain@avenrelay.com ↗